While on paternity leave, I’ve been having some fun playing with SharePoint online. I’m a big fan of Office 365 and the features it gives (and the price point). GrowthPoint Group is starting to use SharePoint Online internally for document management, project management, super-light CRM and more.
I started playing with workflows and have been getting an interesting error:
User cannot be found
Troubleshoot issues with Microsoft SharePoint Foundation.
Correlation ID: 519442d6-a684-9456-4d94da871808
This happens when I do a number of things:
- Click Workflow Settings in a document library
- Try to enable SharePoint 2007 Workflows in the Site Collection Features
This is a brand new site collection. Right out of the box with no workflows or customizations. Interestingly enough, my own SharePoint site doesn’t have that issue – and it’s been my playground for ages. If anything was broken, I’d expect it to be that site! Both sites have the same features activated and the same out-of-the-box workflows shown in Designer.
Some Googling of the g postmessage propecia guest reply error sadly did not provide me with an easy fix. One person claimed that they went into SharePoint Designer and deleted some of the other language workflows and the problem went away. More checking found this community post – where they talk about having to republish the workflows. I’m lazy and don’t want to do that. Plus, I’d rather find what the problem really is!
My troubleshooting steps:
- Check one of the standard workflows and ensure all users exist (there’s only the Approvers group). Group exists, and I’m in it.
- One by one, deactivate ALL workflows features at the site collection level.Â When I did this – I stopped getting the error message when I hit “Workflows”.
- Activate the OTHER workflow features to ensure it’s just the one package. Still works!
- Reactivate Workflows. Still works!
So in the end, the problem was due to the “Workflow” feature at the site collection level not being right. Deactivating it and reactivating it solved the issue.